{"id":9,"date":"2023-05-22T11:17:17","date_gmt":"2023-05-22T09:17:17","guid":{"rendered":"https:\/\/inmypocket.shop\/?page_id=9"},"modified":"2023-07-25T16:26:20","modified_gmt":"2023-07-25T14:26:20","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/inmypocket.shop\/en\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<div id=\"pl-9\"  class=\"panel-layout\" ><div id=\"pg-9-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-9-0-0\"  class=\"panel-grid-cell\"  data-weight=\"1\" ><div id=\"panel-9-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" data-style=\"{&quot;background_image_attachment&quot;:false,&quot;background_display&quot;:&quot;tile&quot;,&quot;background_image_size&quot;:&quot;full&quot;,&quot;border_thickness&quot;:&quot;1px&quot;}\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p><\/p>\n<p class=\"has-text-align-center wp-block-paragraph\"><span style=\"text-decoration: underline;\">Toutes les demandes seront trait\u00e9es sous r\u00e9serve de nous indiquer , vos\u00a0n\u00b0 de commande, nom et pr\u00e9nom.<\/span><\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><strong>DROIT DE R\u00c9TRACTATION, RETOUR ET \u00c9CHANGE<\/strong><\/p>\n<p><strong>Droit de r\u00e9tractation<\/strong><\/p>\n<p>Conform\u00e9ment aux dispositions du code de la consommation, l\u2019acheteur dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la date de livraison de sa commande, pour retourner tout article ne lui convenant pas et demander l\u2019\u00e9change ou le remboursement sans p\u00e9nalit\u00e9, \u00e0 l\u2019exception des frais de retour qui restent \u00e0 la charge de l\u2019acheteur.<\/p>\n<p><strong>Retour<\/strong><\/p>\n<p>Les retours sont \u00e0 effectuer dans leur \u00e9tat d\u2019origine et complets (emballage, accessoires, notice\u2026) permettant leur recommercialisation \u00e0 l\u2019\u00e9tat neuf, accompagn\u00e9s de la facture d\u2019achat.<\/p>\n<p>Les produits endommag\u00e9s, salis, incomplets ou dont l&#8217;emballage d&rsquo;origine est d\u00e9t\u00e9rior\u00e9, ne sera ni rembours\u00e9 ni \u00e9chang\u00e9.<\/p>\n<p>La demande de retour peut s&rsquo;effectuer en contactant le service client de IN MY POCKET par mail et qui indiquera au client les modalit\u00e9s \u00e0 suivre.<\/p>\n<p>IN MY POCKET sugg\u00e8re au client d&rsquo;effectuer le retour de ses produits par envoi recommand\u00e9 ou muni d&rsquo;une assurance compl\u00e9mentaire &#8211; le remboursement ne pourra avoir lieu en cas de non r\u00e9ception de la commande.<\/p>\n<p>Il appartiendra au client de conserver toute preuve de retour. Les frais de retour sont \u00e0 la charge du client, qui est libre de choisir le mode d&rsquo;exp\u00e9dition.<\/p>\n<p>En cas d&rsquo;erreur imputable \u00e0 IN MY POCKET (article d\u00e9fectueux ou erreur de pr\u00e9paration de commande), IN MY POCKET prend en charge les frais de retour de l\u2019article. Le client devra transmettre la facture du transporteur \u00e0 IN MY POCKET pour en obtenir l\u2019indemnisation.<\/p>\n<p><strong>Remboursement<\/strong><\/p>\n<p>IN MY POCKET s\u2019engage \u00e0 rembourser dans un d\u00e9lai de 15 jours ouvr\u00e9s \u00e0 compter de la r\u00e9ception du retour.<\/p>\n<p>Le remboursement est effectu\u00e9 automatiquement via le mode de paiement initial. En cas d\u2019utilisation d\u2019un code de r\u00e9duction, le montant du remboursement prendra \u00e9galement en compte le pourcentage appliqu\u00e9.<\/p>\n<p><strong>\u00c9change<\/strong><\/p>\n<p>Si le client souhaite \u00e9changer le produit, il pourra en informer le service client via mail et IN MY POCKET pourra r\u00e9server l\u2019article pour le client. Les \u00e9changes ne sont valables que pour le m\u00eame produit de taille ou de couleur diff\u00e9rente \u00e0 condition que le prix de vente soit \u00e9quivalent.<\/p>\n<p><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Toutes les demandes seront trait\u00e9es sous r\u00e9serve de nous indiquer , vos\u00a0n\u00b0 de commande, nom et pr\u00e9nom. DROIT DE R\u00c9TRACTATION, RETOUR ET \u00c9CHANGE Droit de r\u00e9tractation Conform\u00e9ment aux dispositions du code de la consommation, l\u2019acheteur dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la date de livraison de sa commande, pour retourner tout article&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement et de retour - InMyPocket.shop<\/title>\n<meta name=\"description\" content=\"Notre politique de Remboursement et notre politique de Retour sont simples pour que votre Satisfaction soit Garantie !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inmypocket.shop\/en\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement et de retour - 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